Head of Marketing & Communications

All Opportunities

Deafblind UK

Head of Marketing & Communications

Onsite, Central London

£45,000 to £50,000

Ambition

Deafblind UK’s has an ambition is to create a world where people with deafblindness “thrive, empowered by knowledge, support and equity.”

Intro

A new role tasked with shaping how Deafblind UK tells its story, reaches new audiences, and builds their profile across the UK, reporting directly to their Chief Executive.

Purpose

Deafblind UK’s new Head of Marketing & Communications will play a pivotal role in shaping how their mission and impact are shared across all channels.

Leading, developing, and delivering a strategic and creative marketing and communications strategy that strengthens Deafblind UK’s brand awareness, raising their profile, reach and impact to support their engagement with people with lived experience, their income and fundraising generation ambitions, and their engagement with other key audiences.

Career Level

Senior Manager

Qualification

Degree educated, with evidence of continuing professional developmenmt.

Specialisation

Marketing & Communications

Responsibilities

Strategic Leadership

Develop and implement a bold, insight-led marketing and communications strategy
aligned with organisational goals.
Advise the senior leadership team on reputation, positioning, and audience
engagement.
Protect and enhance the organisation’s brand and voice.

Marketing and Campaigns

Lead integrated campaigns across digital, print, and broadcast that support fundraising,
service delivery, and stakeholder engagement.
Oversee content creation that brings to life the stories and impact of our work.
Oversee key organisational marketing and communications initiatives, including our
annual conference and Deafblind awareness week.
Day-to-day management of our website to ensure content is accurate, engaging, and
aligned with our values and branding guidelines.
Monitor and report on performance, adjusting approaches based on insight, data and
feedback gathered.

Media and PR

Build and maintain strong media relationships across all platforms to raise the profile of
Deafblind UK.
Act as a spokesperson when required, and support colleagues with media training and
guidance.
Manage responses to media enquiries and crisis communications.

Digital Communications

Oversee digital channels including website, social media, email, and paid digital
marketing.
Ensure a consistent, accessible, and engaging presence across all platforms.
Leading innovation in digital tools and technologies to maximise reach and
engagement.

Brand and Internal Comms

Champion the consistent use of brand and messaging internally and externally.
Work with individuals and teams across Deafblind UK to support internal
communications that inform and inspire staff and volunteers.

Management and Collaboration

Prepare and manage the Marketing & Communications Budget in consultation and
collaboration with all our internal Departments.
Deliver Marketing and Communications support across Deafblind UK as set out in our
overarching Operational Plan, aligning messaging with our core values and priorities.
Build, manage and develop a high-performing marketing and communications team.
Maintain and manage relationships with external agencies and suppliers.

Person Specification

Essential Experience & Skills

Proven experience of leading marketing and communications in a similar role.
Strategic thinker with the ability to turn insight into impact and instigate and deliver
change management.
Confident in managing media relations, press releases, and crisis communications.
Experience in brand management, media relations and digital marketing, including
social media, SEO, email campaigns, and analytics.
Strong project, budget and campaign management skills.
Experience managing and developing teams, with a collaborative and empowering
leadership style.
Excellent written and verbal communication skills, with the ability to tailor messages for
diverse audiences.
Alignment with our values and passion for our mission.

Desirable

Understanding of sensory loss, disability rights, or the lived experience of people who
are deafblind.
Experience in the charity or public sector, and a familiarity with fundraising and
supporter journeys.
Knowledge of accessibility and inclusive communications.
Experience working with creative agencies or freelancers.
Familiarity with brand development and audience segmentation.

Personal Attributes

Passionate advocate for inclusion, accessibility and empowerment.
Flexible, resilient, and solutions-focused.
Excellent interpersonal skills and ability to build relationships with stakeholders at all
levels.

Organisation Profile

Here at Deafblind UK, the UK’s leading national charity for people living with dual sensory loss, we believe that with the right support, people who are deafblind can live the lives they choose.

Delivering a wide range of services which can be freely accessed, from emotional support, befriending, tech training, and holidays to supported living. We positively impact tens of thousands and support over 450,000 affected individuals, reducing isolation, building independence, enabling employment, influencing policy, and undertaking pioneering research via our new academic centre.

Industry Category

Company Size

Apply Now

If you would welcome the opportunity to apply, please forward:

A CV or an extended biography outlining your executive and non-executive appointments, achievements, and academic and professional qualifications.
A supporting statement (maximum 2 x A4 pages) demonstrating your motivation, skills, and experience relevant to the role, how you can add value to the work of the Board, and any other relevant information.

Your application should be sent to our advising consultant, Philip Nelson, via email to philip.nelson@thehiringdept.com.

Please also let us know if you need any special provisions should you be called forward for an interview.

The appointment will be subject to the receipt of satisfactory references.

Closing Date: Monday, 21st July

Queries

For an informal and confidential discussion, to ask a question on any aspect of the appointment process, or for additional information, please get in touch with Philip Nelson on 020 3590 9978 or via email at philip.nelson@thehiringdept.com.